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State Chief Administrator's Survey - Insights on Digital Government

State Chief Administrator's Survey - Insights on Digital Government

The survey results on digital government showed there is widespread acceptance of the value of digitization. Many of those states, however, report mixed success in implementation and states face challenges in increasing the utilization of digital tools within their agencies and throughout their state governments.

This paper explores the CAO’s role in driving digital adoption, as well as innovative and exciting steps being taken to accelerate the use of digital tools.

 

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State Chief Administrator's Survey - Insights on Real Estate

State Chief Administrator's Survey - Insights on Real EstateThe national survey results on real estate highlight the high value at stake for government facilities. Our new data found modern and well-maintained government facilities are vital to providing citizen services and improving workforce retention and productivity.

This research looks closely at challenges states face regarding real estate and facilities, and it highlights opportunities and best practices. 

 

 

  

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State Chief Administrator's Survey - Insights on Risk Management

State Chief Administrator's Survey - Insights on Risk ManagementRisk management is more important than ever before, as fast-moving technologies and external forces create new and more powerful threats for state governments. Based on a limited set of questions by design, this paper provides an overview of how state governments approach risk management.

 

 

 

 

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Building An Enduring Structure: Minnesota's Office of Enterprise Sustainability

 Building An Enduring Structure: Minnesota's Office of Enterprise Sustainability

This case study highlights the leadership, culture, measurement, and process of creating a sustainable governance structure for a statewide Sustainability initiative. 

 

 

 

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Pursuing A Vision: Nebraska's Center of Operational Excellence

Pursuing A Vision: Nebraska's Center of Operational ExcellenceThis case study highlights the development of Nebraska's Center for Operational Excellence, including how Nebraska worked through structural and personnel changes, culture change, internal resistance from key stakeholders, competing priorities, political pressures, developing a sustainable model and analyzing costs and benefits.  

 

 

 

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NASCA Case Studies

NASCA Case StudiesView all case studies from the NASCA Institute on Management and Leadership dating back to 2012. 

 

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2019-2020 Top Ten Priorities of State Chief Administrators

Top TenNASCA conducts a survey of State Chief Administrators to identify and prioritize the policy and administrative priorities facing state government operations. The top ten priorities are identified and used as input for all NASCAs programs, planning for conference sessions, research and publications. State Chief Administrators report their number one priority included driving change and innovation up from third in the previous year. 
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State Chief Administrator's Guidebook on Transitions

Photo of State Chief Administrator's Guidebook

NASCA partnered with past chief administrators for advice and tactics for new public sector executives. 

This publication builds on multiple NASCA publications and resources and served as a guidebook for the in-person Boot Camp curriculum at the 2019 Spring Conference. The guidebook is broken into four sessions that can be replicated. 

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The Art of Leading a State Agency

Photo of The Art of Leading a State Government Agency Publication

NASCA partnered with Paul Campbell, former Director of the Department of Central Management Services for the State of Illinois and ex-officio Executive Committee and Corporate Council Co-Chair of NASCA, to produce The Art of Leading a State Government Agency to provide useful insights for not only new chief administrators but government managers and stakeholders.

 

 

 

 

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Job One: Reimagine Today's State Government Workforce

Job One: Reimagine Today's State Government WorkforceState governments face growing challenges attracting, building and retaining critically important talent and workforce skills. New research from NASCA in collaboration with Accenture and NEOGOV with assistance from the National Association of State Personnel Executives (NASPE) suggests that as the public and private sectors battle for talent, government is falling too far behind in preparing for the workforce of the future. Job One for states is to start rethinking their workforce. This report provides a roadmap and clear recommendations for state leaders, governors, and legislators as well as highlights leading state examples.

 

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State Chief Administrator's Survey

State Chief Administrator's SurveyThe responsibilities of a State Chief Administrator (SCA) are numerous and varied –managing critical state functions, providing services and support to other agencies, navigating uncertain and challenging political environments, and competing with the private sector for talent. To meet these responsibilities, SCAs must develop and execute strategies that push their agencies to perform better, seek new and innovative methods and tools to meet their goals, and develop a culture that attracts and retains high-caliber talent. In order to help SCAs meet these challenges, the National Association of State Chief Administrators (NASCA) and McKinsey & Company partnered to survey and report on key issues affecting today’s SCAs. The survey gathered information on SCAs’ agency responsibilities, changes to funding, allocation of time, strategy development, priorities, and the challenges they face. The survey probed into procurement, digitization and automation, areas of interest to many SCAs. 

 

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