Top Ten Virtual Series: How to Utilize Innovative Tools and Processes to Enhance the Customer Experience
Wednesday, April 14, 2021, 2:00 PM - 3:00 PM EDT
Category: Virtual Series
How to utilize innovative tools and processes to enhance the customer experience Hosted by the Operation Excellence Forum Description: Departments of Administration provide opportunities for agencies to more effectively and efficiently operate by streamlining processes, improving services, and saving taxpayers’ dollars. This session will examine how leaders have created successful customer-focused internal operations in collaboration with offices of operational excellence. Participants will learn:
Who is invited: All members and non-members are invited to join the live series. Speakers:
Join Zoom MeetingMeeting ID: 970 1853 5143 Contact: Pam Goins, Executive Director, [email protected] |